Privacy Policy & Terms of Use

Last Updated: 2025

1. Introduction

Doctor’s Dairies & Feeds respects your privacy under Pakistani law. This policy governs our website www.doctordairies.com.pk and all business operations, complying with:

  • Pakistan Electronic Crime Act (PECA) 2016

  • Draft Personal Data Protection Bill provisions

  • Consumer protection regulations


2. Information We Collect

A. Personal Data

  • Farmer/Distributor Details: Name, CNIC (for contracts), contact information

  • Transaction Records: Purchase history.

  • Veterinary Data: Animal health information (for product recommendations)

B. Automated Collection

  • Cookies for website analytics

  • Device information for service optimization


3. How We Use Your Data

PurposeLegal Basis
Order processingContractual necessity
Account managementUser consent
Product updatesLegitimate business interest
Regulatory complianceLegal obligation (PECA)

4. Data Protection Measures

We implement:

  • Technical: SSL encryption, regular penetration testing

  • Administrative: Staff training on data protection

  • Physical: Secure document storage at our Karachi/Faisalabad facilities


5. Your Rights Under Pakistani Law

You may request:
✓ Access to your data
✓ Correction of inaccurate information
✓ Deletion of non-essential data
Processing time: 15 working days


6. Terms of Service

A. Acceptable Use
Prohibited activities include:

  • Unauthorized commercial use of website content

  • Distribution of harmful code (PECA Section 10)

  • Fake product reviews or fraudulent orders

B. Intellectual Property
All feed formulations, logos, and educational content are Doctor Dairies & Feeds’ property. Farmers may use technical guides for personal operations only.


7. Contact Information

For data requests or complaints:

Email: info@doctordairies.com.pk

Call Our Karachi Office:
Phone: 021-3525-0437